Your privacy,kept simple.

GUTCRATE (“we”, “us”) runs this website and GUTCRATE coolers, which stock products for gut health from our partner brands. This policy explains what personal information we collect through the website and how we handle it.

We keep this deliberately small. You can browse the whole site without giving us any personal information.

• Contact form. If you message us, we collect your name, the email address and/or phone number you give us, the topic, an optional organisation or brand name, and your message.
• Technical data. Like most websites, our hosting provider automatically processes standard request data, such as IP address, browser type and the pages requested, to deliver the site and keep it secure.

We do not use advertising or analytics cookies, and we do not track you across other websites.

• To reply to your message and follow up on your enquiry, such as hosting a cooler or a brand partnership.
• To keep the website running, secure and free from abuse.

We never sell your personal information, and we don't use it for marketing unless you ask us to keep you updated.

• Hosting and database providers store and process website data on our behalf, under their own security and confidentiality commitments.
• Google Maps. The Locations page embeds a Google map. When it loads, Google may collect data and set cookies under Google's privacy policy.
• Partner brand websites. Links to Heaven's Elix, HappieGut and Quenzy take you to their own sites, which have their own privacy policies.

We keep contact messages for as long as we need them to handle your enquiry and any follow-up, then delete them. You can ask us to delete your message at any time.

Under India's Digital Personal Data Protection Act, 2023 and other applicable laws, you can ask us to access, correct or erase the personal information you've shared with us, or withdraw your consent to us using it.

To make a request, contact us and tell us what you'd like us to do. We'll respond within a reasonable time.

We use reasonable technical measures to protect the information you send us, including encrypted connections (HTTPS) and restricted access to our admin tools. No online service can be perfectly secure, but we work to keep your information safe.

This website is not aimed at children, and we don't knowingly collect personal information from anyone under 18.

If we change how we handle personal information, we'll update this page and the “last updated” date above.

Questions about privacy? Reach us through our contact page.